Editorial enquiries
editorial@softrock.co.nz — for corrections to any review on the site, suggestions for new operators we should test, questions about a specific bonus or banking detail, or anything about our methodology you want to challenge. If you spot a number that's wrong, tell us; we publish corrections within 7 days of confirmation.
Press
press@softrock.co.nz — media requests, comment on NZ gambling regulation, and expert quotes for stories about online gambling in New Zealand. We're happy to comment on the Gambling Act, offshore licensing, payment-rail issues affecting Kiwi players and responsible-gambling tooling. Please include your deadline in the subject line.
Tip-offs (problem operators)
tipoff@softrock.co.nz — if a casino we recommend treated you poorly, tell us. Frozen withdrawals, surprise KYC walls, voided winnings on a max-bet technicality, support that ghosts you — we want to know. We take operator behaviour reports seriously and will follow up before any of those sites are recommended again. Include screenshots and dates where you can; we treat tip-offs in confidence.
Postal address
Wellington, New Zealand.
Send us a message
Short form below. Use this if you'd rather not open your email client. It currently opens a draft in your default mail app — for a more reliable round-trip, email the relevant address above directly.
Need help with gambling? Don't email — call.
If gambling is hurting you or someone you love, please don't email — call the Gambling Helpline NZ on 0800 654 655 right now. It's free, anonymous and 24/7. See our responsible-gambling page for the full set of tools, helplines and bank-level gambling blocks.
Last reviewed: 16 June 2026 · Author: Noah Smith · How we rate